Terms and Conditions
Terms and Conditions of Use for Simply Secretarial, ABN 23 667 474 294 (“Simply Secretarial”)
LAST UPDATED ON APRIL 2026
1. Introduction
Welcome to Simply Secretarial. By accessing my website and using my services, you agree to the following Terms and Conditions. Please read them carefully. If you do not agree, please refrain from using my services.
2. Services Provided
Simply Secretarial offers virtual administrative support, including but not limited to general administration, document processing, payroll assistance, system configuration, database maintenance, transcription, and digital content assistance. All services are performed remotely and are subject to availability.
3. Scope of Work
All services are provided within the agreed-upon scope as outlined in your service agreement. Any additional work requested outside the agreed scope may incur additional fees, which will be discussed and agreed upon in advance.
4. Payment Terms
Services are billed at the rates outlined on my website or in a custom service agreement.
Payment is required upfront for hourly bookings and service packages unless otherwise agreed.
Late payments may incur penalties or suspension of services.
No refunds are available for completed services. If an issue arises, please contact me to discuss a resolution.
5. Confidentiality & Privacy
Simply Secretarial is committed to maintaining confidentiality. I handle all client information in accordance with the Australian Privacy Act 1988 (Cth) and will not disclose sensitive information to third parties without consent. For more details, please refer to my Privacy Policy.
6. Client Responsibilities
Clients must provide all necessary access, documentation, and clear instructions for the requested work.
Clients remain responsible for ensuring the accuracy of information provided.
Simply Secretarial is not liable for errors resulting from incorrect or incomplete information provided by the client.
7. Intellectual Property
Any materials created by Simply Secretarial for a client (documents, templates, graphics, etc.) remain the property of the client once payment is received in full.
Simply Secretarial retains the right to use generic, non-confidential templates or frameworks for future projects.
Clients may not resell or redistribute our proprietary materials without consent.
8. Limitation of Liability
Simply Secretarial is not liable for any indirect, incidental, or consequential damages arising from the use of my services.
I do not guarantee business outcomes or success resulting from my administrative services.
While I take all reasonable precautions to secure data, I am not responsible for external security breaches beyond my control.
9. Cancellations & Rescheduling
Discovery calls and booked services may be rescheduled with at least 24 hours' notice.
Cancellations within 24 hours may incur a fee or loss of deposit.
Monthly service packages must be canceled with 14 days’ notice before the renewal date to avoid additional charges.
10. Termination of Services
Simply Secretarial reserves the right to refuse or discontinue services if a client:
Fails to make timely payments.
Engages in inappropriate, abusive, or unethical behavior.
Requests services beyond my expertise or ethical standards.
11. Governing Law
These Terms and Conditions are governed by the laws of Australia, and any disputes shall be resolved within the jurisdiction of Queensland courts.
12. Changes to Terms
I reserve the right to update these Terms and Conditions at any time. Continued use of my services implies acceptance of the latest version. Please check this page periodically for updates.
For any inquiries regarding these Terms and Conditions, please contact me: