Frequently

If your weekends are disappearing into invoicing. If self-managed clients are starting to ask where their invoices are.

If payroll is technical enough that you don't trust yourself to do it right.

If admin has grown past "the basics" into something specialised. Any of those, and we should talk.

Admin and operations: email and scheduling, document processing, data entry, invoice prep, client onboarding, template creation, minute taking.

Specialist work: payroll processing and preparation (STP submission and tax filings excluded), payroll compliance and award interpretation, HRIS configuration, and NDIS-related invoicing and business admin.

Not sure if what you need is on the list? Just ask — if I can help, I will. If I can't, I'll point you in the right direction.

I don't limit myself to specific industries — what I bring is fifteen years of genuine payroll, HRIS, and admin expertise across government, aged care, healthcare, and mining. My aim is to have your business running at a level you can rely on, so you can focus on the work only you can do.

Email, phone, video call (Zoom), or messaging apps like WhatsApp — whichever works best for you.

I use project management tools to keep tasks organised and visible.

I respond to enquiries within 24-48 hours. Existing clients can expect timely communication throughout our agreed working hours.

Urgent requests can be turned around within 24 hours at the priority rate.

For hourly clients I provide detailed time tracking and regular updates on completed tasks.

If you're on a package, I track usage throughout the month and keep you informed so your hours are always used efficiently.

No lock-in contracts at Simply Secretarial.

You can book hourly, on-demand, or through a monthly retainer package — and we review your retainer regularly to make sure it still suits your needs.

No problem at all — it happens! If you find you need additional hours beyond your package in any given month, these are simply billed at your package hourly rate.

I'll always give you a heads up before going over your included hours so there are never any surprises. If you're consistently needing more hours, we can also review and upgrade your package to better suit your needs.

I take confidentiality seriously. Client information is handled with discretion, and I have privacy policies and security practices in place.

I'm happy to sign an NDA if required.

Yes. I offer in-person meetings for Sunshine Coast clients, but most of my work is remote.

I work with businesses across Australia.

Getting started is straightforward:

1. Reach out via the contact form or book an introductory call

2. We discuss your business and what support you need

3. I prepare a tailored proposal outlining recommended hours and a start date

4. Once approved, you sign a simple agreement and pay the first invoice

5. We get started — and your business gets organised