1. I respect your privacy

(a) Simply Secretarial respects your right to privacy and is committed to safeguarding the privacy of my customers and website visitors. I adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how I collect and treat your personal information.

(b) "Personal information" is information I hold which is identifiable as being about you.

2. Collection of personal information

(a) Simply Secretarial will, from time to time, receive and store personal information you enter onto my website, provide to me directly, or give to me in other forms.

(b) You may provide basic information such as your name, phone number, address, and email address to enable me to send information, provide updates, and process your service requests. I may collect additional information at other times, including but not limited to, when you provide feedback, respond to surveys and promotions, or communicate with my customer support.

(c) Additionally, I may also collect any other information you provide while interacting with me.

3. How I collect your personal information

(a) Simply Secretarial collects personal information in a variety of ways, including when you interact with me electronically, in person, access my website, or use my services. I may receive personal information from third parties, and if I do, I will protect it as set out in this Privacy Policy.

4. Use of your personal information

(a) Simply Secretarial may use personal information collected from you to provide information, updates, and my services. I may also make you aware of new and additional products, services, and opportunities available to you. I may use your personal information to improve my services and better understand your needs.

(b) Simply Secretarial may contact you by various methods including telephone, email, SMS, or mail.

5. Disclosure of your personal information

(a) I may disclose your personal information to professional advisers or suppliers as reasonably necessary for the purposes set out in this policy. Personal information is only supplied to third parties when required for the delivery of my services.

(b) I may need to disclose personal information to comply with legal requirements such as laws, regulations, court orders, or in response to law enforcement requests.

(c) I may also use your personal information to protect the copyright, trademarks, legal rights, property, or safety of Simply Secretarial, my website, customers, or third parties.

(d) Information we collect may be stored, processed, or transferred between parties located outside of Australia.

(d) If there is a change of control in my business or a sale or transfer of business assets, I reserve the right to transfer client records, including personal information. I will only disclose such information in good faith and where required by law.

(e) By providing me with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered. Where I disclose your personal information to third parties, I request they follow this Policy regarding handling your information.

6. Security of your personal information

(a) Simply Secretarial is committed to ensuring your information is secure. I have put in place suitable physical, electronic, and managerial procedures to safeguard information from misuse, interference, loss, unauthorized access, modification, and disclosure.

(b) The transmission of information online is at your own risk. While I take reasonable measures to protect personal information, I cannot guarantee the security of any data transmitted to or from me.

7. Access to your personal information

(a) You may request details of personal information that I hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable. If you believe any information I hold is incorrect, out of date, incomplete, or misleading, please contact us at admin@simplysecretarial.com.au.

(b) I reserve the right to refuse access to information under certain circumstances outlined in the Privacy Act.

8. Complaints about privacy

(a) If you have any complaints about my privacy practices, please send details of your complaint to admin@simplysecretarial.com.au. I take complaints seriously and will respond promptly.

9. Changes to Privacy Policy

(a) Simply Secretarial may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on my website. Please check back periodically to review any updates.

10. Website

(a) Website Analytics & Cookies:  When you visit my website, I may collect information such as browser type, operating system, and website activity to improve user experience. I may use cookies to analyze website traffic and improve my services. You can disable cookies in your browser settings if you prefer.

(b) Third-Party Links:  My website may contain links to other websites. I do not have control over external sites and am not responsible for their privacy practices. I encourage you to review the privacy policies of any linked websites.

Last updated: April 2026